Rm1500 Privacy Policy — How We Protect Your Information
User privacy is a priority at rm1500. This page clearly explains what information we collect, how it is used, and your rights as a user of our platform in Malaysia.
Last updated: January 2026
Information We Collect
Rm1500 collects various types of information to ensure the platform operates securely, efficiently, and in a way that's relevant to Malaysian users. The main categories of information collected are as follows:
Account Information: During registration, you will be asked to provide your full name, email address, phone number and date of birth. This information is used to verify your identity and manage your account within the rm1500 system.
Payment Information: When you make a deposit or withdrawal in MYR via FPX or an e-wallet, we process the necessary transaction details. We do not store credit or debit card information directly — all transactions are handled through authorised third-party payment processors.
Device & Browser Information: We automatically collect technical information such as device type, operating system, browser type, IP address and general location. This helps us identify technical issues and ensure the platform runs smoothly across all devices.
Usage Data: We record in-platform activity such as pages visited, bets placed, session duration and interactions with platform features. This data is analysed in aggregate to improve the overall user experience.
How Is This Information Used?
Information collected by rm1500 is used solely for purposes related to platform operations and improving the user experience. We do not sell or rent your personal data to any third party for marketing purposes.
- Verifying user identity during registration and login.
- Processing deposit and withdrawal transactions in MYR.
- Delivering more effective and responsive customer support.
- Sending account-related notifications, transaction updates and service announcements.
- Detecting and preventing fraud, money laundering or platform abuse.
- Complying with legal and regulatory requirements applicable in Malaysia.
- Analysing usage patterns to improve the platform's interface and features.
- Keeping your account secure by monitoring for unusual activity.
Cookies & Tracking Technologies
Rm1500 uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.
We use two main types of cookies: session cookies that expire automatically when you close your browser, and persistent cookies that are stored longer to recognise you on future visits and retain your saved preferences.
Cookies are used to: maintain your login session, remember your language preferences and display settings, analyse platform traffic in aggregate, and ensure security features function correctly.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the platform.
Data Storage, Security & Sharing
Your personal data is stored on servers protected with industry-standard encryption. rm1500 implements appropriate technical and organisational security measures to safeguard your data against unauthorised access, loss or destruction.
We retain your personal data for as long as your account remains active or as required to meet our legal obligations. After account closure, certain data may be kept for a period prescribed by Malaysian law.
Third-Party Data Sharing: rm1500 does not sell your personal data. We share limited information with third parties only in the following circumstances: payment processors that require transaction details, technical service providers that support platform operations (subject to strict confidentiality agreements), and authorities where required by law.
All third parties handling rm1500 user data are required to adhere to appropriate data protection standards.
Your Rights as a User & How to Contact Us
As an rm1500 user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
If the information we hold is inaccurate or out of date, you may request a correction through your account settings or by contacting rm1500 support.
You may request deletion of your personal data, subject to legal obligations that may require us to retain certain records.
To exercise any of the rights above, or if you have any privacy-related questions, please contact the rm1500 support team by email: [email protected]. We will endeavour to respond within 14 business days.
Privacy Policy Updates: rm1500 reserves the right to update this privacy policy from time to time. Any changes will be published on this page with a revised effective date. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
Have Questions About Your Account Privacy?
Check page FAQ for answers to common questions, or create a new account to start using the rm1500 platform with confidence.